Generally, delivery is within one day of ordering to a location within the valley, and within 3 days to any location outside the valley. However, it may take less time if the location is close to you outside the valley.
Most of the products we sell have a warranty ranging from a few months to a few years. After a warranty claim is made, the replacement process may take some time depending on the nature of the product. To claim a warranty, the product must have a 'manufacturing defect' (defect in the product). Warranty claims cannot be made on physically damaged products. We will provide complete information about the product's warranty at the time of purchase.
The products we sell are returned only in the following cases:
1. If the customer receives a defective product.
2. If the product is not as ordered.
Note: In case of return in the cases mentioned in 1 and 2 above, we must be informed within 24 hours of receiving the product.
If the product is returned in any other case than the above conditions, the remaining amount will be refunded after deducting the delivery fee, transportation cost and other administrative fees from the refund amount.
Generally, there are no 'hidden charges' on any of the products we sell. However, in some special cases, charges may apply:
If a customer places a bulk order through price negotiation, delivery and transportation charges may apply.
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